The Autism News | English

After an Edmonton store apologized for turning away a 9-year-old with autism and her service dog, it kicked her out of the shop when she returned a second time, CBC News reports.

Winners issued a formal apology and a $25 gift certificate to Emily Ainsworth after her mom complained about the store’s refusal to let her daughter in. But, when Emily came back to redeem the certificate, she was told that dogs are not welcome, according to the news outlet.

“I’m profoundly disappointed as a mother and as a human being,” Alison Ainsworth, Emily’s mom, told the Edmonton Sun. “We teach kids that ‘Sorry’ means ‘I won’t do it again.’ Where is the apology for not putting this into action?”

Doreen Thompson, a spokesperson for Winners’ parent company, TJX, released this statement to The Huffington Post.

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