Store says sorry and gives autistic girl a $25 gift card after it barred her and her service dog … and then it bars her AGAIN
The Autism News | English
A department store apologized to a nine-year-old girl with autism after she and her service dog were told they couldn’t come into the shop.
Winners in Edmonton, Canada, wrote an official apology to Emily Ainsworth and her mother Alison and included a $25 gift certificate to smooth things over.
But when Emily went back with her dog Levi and her mother she was told for a second time that she wasn’t allowed in.
They were told that dogs are not allowed in the store.
Mrs Ainsworth said: ‘Ainsworth
Alison Ainsworth, Emily’s mom, told the Edmonton Sun: ‘I’m profoundly disappointed as a mother and as a human being.
‘We teach kids that “Sorry” means “I won’t do it again.”
‘Where is the apology for not putting this into action?
‘I don’t believe that anybody should feel like a second-class citizen in any place … and especially as a child.’
The apology was written by Mike Faulkner, Edmonton district manager for TJX Canada, the parent company of Winners, CBC News reports.
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